⚖️ Legal Agreement
Please read these Terms & Conditions carefully before registering or using any bossbb service. By accessing the platform or placing a wager, you confirm you have read, understood, and agreed to be bound by these terms in full.
All bossbb members must be aged 21 or above. Age verification is mandatory. Accounts found to belong to under-age individuals will be immediately suspended and any winnings voided.
Each individual may hold only one bossbb account. Duplicate accounts are prohibited and will result in suspension of all associated accounts and forfeiture of balances.
All bonuses are subject to wagering requirements stated at the time of issuance. Bonuses may not be withdrawn without satisfying applicable turnover conditions in full.
Withdrawals may only be processed to payment methods previously used for deposit. Identity verification (KYC) documentation is required before the first withdrawal and may be re-requested at any time.
bossbb services may not be accessed from jurisdictions where online gambling is explicitly prohibited by law. Players bear sole responsibility for determining the legality of access in their location.
These Terms are governed by the laws of the jurisdiction in which bossbb holds its gaming licence. Disputes are subject to the exclusive jurisdiction of the applicable licensing authority's dispute resolution procedures.
In these Terms, the following definitions apply unless the context requires otherwise:
2.1 By accessing or using the bossbb Platform in any manner — including browsing, registering, depositing, or placing a wager — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, together with bossbb's Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
2.2 These Terms apply to all Members regardless of how they access the Platform, including via desktop web browser, mobile browser, or any application developed by or on behalf of bossbb.
2.3 bossbb reserves the right to amend these Terms at any time. Amendments take effect upon publication on the Platform. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms regularly.
2.4 If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
3.1 Age Requirement. You must be aged 21 (twenty-one) years or older to register and maintain a bossbb account. By registering, you represent and warrant that you meet this age requirement. bossbb reserves the right to request proof of age at any time. Accounts where the Member is found to be under 21 will be immediately suspended, all transactions reversed to the extent practicable, and any winnings voided.
3.2 Single Account Rule. Each individual may hold only one (1) bossbb Account. The registration of multiple accounts by one individual ("multi-accounting") is strictly prohibited. Where multi-accounting is detected, bossbb may suspend all associated accounts, void all pending wagers, and forfeit any balances in the affected Accounts.
3.3 Registration Information. You must provide accurate, complete, and current information during registration. You are obligated to update your information promptly if it changes. bossbb is not liable for any loss or inconvenience arising from inaccurate or outdated account information provided by a Member.
3.4 Invitation and Referral. bossbb currently accepts new Members through a referral or invitation process. Receipt of an invitation does not guarantee registration approval. bossbb reserves the right to decline any application without providing a reason.
3.5 Prohibited Persons. The following categories of individuals are ineligible to register or hold a bossbb Account: (a) persons under 21 years of age; (b) residents of Prohibited Jurisdictions; (c) individuals previously excluded or banned from bossbb; (d) persons acting on behalf of another individual for the purpose of circumventing these Terms; (e) employees, contractors, agents, or close family members of employees of bossbb or its affiliated partner game studios.
4.1 You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username, password, and any two-factor authentication codes.
4.2 You must not share your Account credentials with any third party. Any access to your Account using your correct credentials will be treated as authorised access by bossbb, regardless of whether it was actually made by you.
4.3 You must notify bossbb immediately if you suspect unauthorised access to your Account. bossbb may temporarily suspend your Account pending a security review upon receiving such a notification.
4.4 bossbb is not liable for any loss arising from your failure to maintain the security of your Account credentials.
4.5 bossbb employs 256-bit SSL encryption on all data transmissions and stores passwords using one-way cryptographic hashing. Two-factor authentication (2FA) is strongly recommended and available to all Members.
5.1 Deposits. Members may fund their bossbb Wallet using the payment methods listed on the Platform, which currently include Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Hong Leong Bank, 7-Eleven Cliqq, and USDT TRC20. Minimum deposit amounts are specified on the Platform and are subject to change. bossbb does not accept third-party deposits — funds must originate from a payment account held in the Member's own verified name.
5.2 Withdrawals. Withdrawals may only be made to a payment method previously used to make a deposit into the Member's Account, unless bossbb's support team has approved an alternative method following a verified request. Minimum and maximum withdrawal limits are specified on the Platform. bossbb processes withdrawal requests within the timeframes stated on the Platform; processing times may be longer during periods of high volume or where additional KYC verification is required.
5.3 KYC Verification. bossbb is required to verify the identity of Members before processing withdrawals. You must provide valid government-issued identification and any additional documentation requested. Failure to complete KYC verification will result in withdrawal processing being suspended until verification is complete. KYC documentation is processed in compliance with applicable data protection requirements.
5.4 Currency. All transactions on bossbb are processed in Malaysian Ringgit (MYR) unless otherwise specified. Currency conversion fees, if applicable, are borne by the Member.
5.5 bossbb reserves the right to delay or decline withdrawal requests where there is reasonable suspicion of fraud, money laundering, bonus abuse, or breach of these Terms, pending investigation.
6.1 bossbb may, at its sole discretion, offer Bonuses to Members in the form of deposit match credits, free spins, cashback, reload bonuses, VIP tier rewards, or other promotional incentives.
6.2 Each Bonus is subject to specific terms issued at the time of the promotion, including applicable Wagering Requirements, minimum odds restrictions, game contribution rates, and expiry periods. These specific terms are incorporated into these Terms by reference.
6.3 Wagering Requirements. Bonus funds and any winnings derived from Bonus funds are not withdrawable until the applicable Wagering Requirement has been met in full. Wagering Requirements are calculated on the basis of wagers placed, not the value of winnings generated. Specific game types may contribute at reduced rates (e.g., live casino and slots may carry different contribution percentages — these will be stated in the applicable promotion terms).
6.4 bossbb reserves the right to withdraw any Bonus offer, modify Bonus terms, or reclaim Bonus funds where it reasonably determines that a Bonus has been claimed in bad faith, through abuse of promotional terms, or in conjunction with prohibited conduct as defined in Section 8.
6.5 Only one Bonus may be active in a Member's Account at any given time unless otherwise specified in applicable promotion terms. A Member may decline a Bonus by notifying bossbb support before the Bonus is credited or before any Bonus-funded wager is placed.
7.1 All games offered on the bossbb Platform are governed by individual game rules published within each game interface or as separate rule documentation. By placing a wager, you confirm you have read and accepted the applicable game rules.
7.2 Random Number Generator (RNG) Games. All electronic games (slots, virtual table games) use certified RNG software from licensed game studios. RNG certification is maintained through regular independent audits by accredited testing laboratories. Published Return to Player (RTP) percentages are theoretical long-run averages and do not guarantee individual session outcomes.
7.3 Live Dealer Games. Live dealer games are conducted by human dealers using physical equipment (cards, roulette wheels, dice) in professionally certified studio facilities. Results are final once confirmed by the dealer and verified by the studio's monitoring systems. In the event of a technical failure during a live game, settled bets at the point of interruption will stand; unsettled bets will be voided and stakes returned.
7.4 bossbb is not liable for any loss of winnings or inability to complete a wager resulting from internet connectivity failures on the Member's side. It is the Member's responsibility to maintain a stable internet connection during active play.
7.5 Minimum and maximum bet limits are set for each game and table and are displayed within the game interface. bossbb reserves the right to adjust table limits at any time, including within active sessions on standard-tier tables.
8.1 The following conduct is strictly prohibited and may result in immediate account suspension, voiding of all wagers and balances, and potential reporting to relevant authorities:
8.2 bossbb reserves the right to void any wager or transaction connected with prohibited conduct regardless of whether the Member was aware of the violation at the time.
9.1 All content on the bossbb Platform — including but not limited to software, game content, text, graphics, logos, trademarks, and service marks — is the property of bossbb or its licensors and is protected by applicable intellectual property laws.
9.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, publicly display, or create derivative works from any Platform content.
9.3 All game content displayed on the Platform remains the intellectual property of the respective game studios and is subject to those studios' licensing agreements with bossbb.
10.1 To the maximum extent permitted by applicable law, bossbb and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including loss of profits, loss of data, or loss of goodwill.
10.2 bossbb's total cumulative liability to any Member in respect of any claim arising out of or in connection with these Terms shall not exceed the net deposits made by that Member to their Account in the thirty (30) days immediately preceding the event giving rise to the claim.
10.3 bossbb does not warrant that the Platform will be available without interruption, free of errors, or immune from security vulnerabilities. The Platform is provided on an "as is" and "as available" basis.
10.4 Nothing in these Terms limits bossbb's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.
11.1 bossbb is committed to promoting responsible gaming. We provide tools including deposit limits, session time notifications, loss thresholds, cooling-off periods, and self-exclusion. These tools are available from your Account Settings immediately after login.
11.2 The 21+ age restriction is strictly enforced. If you are concerned that you or someone you know may have a problem with gambling, we strongly encourage use of bossbb's self-exclusion tool and/or contact with a recognised problem gambling support organisation.
11.3 For detailed information on bossbb's responsible gaming programme, player protection tools, and external support resources, please visit our Responsible Gaming page.
12.1 Closure by Member. You may request closure of your Account at any time by contacting bossbb support. Upon closure of a compliant account with a positive balance and no pending bonus wagering requirements, bossbb will process a withdrawal of the remaining verified balance to your registered payment method.
12.2 Termination by bossbb. bossbb reserves the right to suspend or permanently terminate any Account, and to void associated wagers and balances, where it determines — at its sole discretion — that a Member has breached these Terms, engaged in prohibited conduct, poses a fraud or money laundering risk, or where required to do so by regulatory or law enforcement authority.
12.3 Where an Account is terminated by bossbb for regulatory compliance reasons unrelated to Member misconduct, any verified balance remaining in the Account will be returned to the Member via their registered payment method within a reasonable timeframe.
12.4 bossbb is not liable for any loss of access to games, ongoing promotions, or VIP status arising from Account termination in accordance with these Terms.
13.1 bossbb reserves the right to modify, update, or replace these Terms at any time. Significant changes will be communicated to Members via notification on the Platform or by email to the registered address.
13.2 The effective date of the current version of these Terms is stated at the top of this page. Archived versions of previous Terms are available upon request from bossbb support.
13.3 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure in accordance with Section 12.1.
14.1 These Terms are governed by and construed in accordance with the laws of the jurisdiction in which bossbb holds its international gaming licence.
14.2 In the event of a dispute between a Member and bossbb, the Member is encouraged to first contact bossbb support to attempt resolution informally. bossbb will respond to formal dispute notices within a reasonable timeframe.
14.3 If informal resolution is unsuccessful, disputes are subject to the dispute resolution procedures established by bossbb's licensing authority. The decision of the applicable licensing authority's dispute resolution process is binding.
14.4 Nothing in these Terms limits your rights as a consumer under the mandatory consumer protection laws of your country of residence, to the extent such laws cannot be excluded by contract.
15.1 If you have any questions regarding these Terms & Conditions, wish to make a formal complaint, or need to contact bossbb for any reason related to your Account or these Terms, please contact us using the details below.
15.2 bossbb support can be reached at: [email protected] — plain text only, not a clickable link.
15.3 For VIP Members at Gold tier and above, your assigned personal manager is your primary point of contact for all Account-related enquiries, including disputes and withdrawal issues.
15.4 bossbb aims to respond to all Member enquiries within 24 hours. VIP tier enquiries are prioritised in the support queue.
💎 Black Diamond VIP
Already a bossbb member? Sign in to your account, review your active terms, or contact your personal manager directly if you're on Gold tier or above.
🔞 21+ only. Please read all Terms carefully before playing. Responsible gaming tools available in Account Settings.